Privacy Policy
At SIGMA CORPORATION (“SIGMA”), we understand how important your personal information is, and we are committed to protecting it. We comply with all laws and regulations related to personal information, and we treat your information with the utmost care. Below is a breakdown of how we handle your personal information in a way that's easy to understand.
What Personal Information We Collect
We collect the following types of personal information:
- Personal Details: This includes information like your name, address, email, and phone number.
- Transaction Information: This includes details about your purchases and interactions with SIGMA, including past purchase history.
- Payment Information: Information such as your bank account details and payment methods.
- Usage Information: When using our services, we may collect data like cookies, device information, browsing history, location data, IP addresses, and other related details.
- Other Information: This includes any data related to your inquiries or communications with SIGMA.
Why We Process Your Personal Information
We process your personal information for the following purposes:
- Service Registration and Verification: To help you sign up, access our services, and manage your account.
- Delivery and After-Sales Services: To fulfil product deliveries and provide after-sales support.
- Billing and Payment: To handle payments for products or services.
- Fraud Prevention: To detect and prevent fraudulent activities.
- Service Maintenance and Management: To ensure that our services run smoothly.
- Marketing Research and Strategy: To improve our marketing efforts and make our services better for you.
- Marketing and Promotions: To keep you updated on SIGMA’s products, services, and offers, as well as third-party promotions we think might interest you.
- Surveys and Campaigns: To invite you to participate in surveys, contests, or campaigns.
- Product Improvement and Development: To help improve existing products or create new ones based on feedback and research.
- Customer Support: To assist with inquiries and keep you informed.
- Sharing with Third Parties: If necessary, we may share your information with trusted third parties, but only for the purposes stated above.
Sharing Your Information with Third Parties
We won’t share your personal information with third parties without your consent unless required by law or in certain situations:
- Legal Requirements: If we are required to share your information to comply with legal obligations.
- Protecting Health or Safety: If it’s necessary to protect someone’s life or well-being and it isn’t easy to get your consent.
- Public Health or Child Development: If sharing your data is essential for public health or child development efforts.
- Cooperation with Authorities: If we need to share your information to assist government bodies in carrying out their legal duties.
Anonymized Data for Research: We may use your data in a way that doesn’t identify you for statistical or research purposes.
Sharing Personal Information within SIGMA Group
We may share your personal information within the SIGMA group of companies (including subsidiaries and affiliates) for the purposes outlined above. SIGMA CORPORATION is responsible for managing the shared data.
Security Measures to Protect Your Information
We take several steps to protect your personal information from loss, misuse, and unauthorized access:
- Policies and Training: We have clear guidelines for handling personal information and regularly train our employees on data protection.
- Security Procedures: We’ve set up physical and technological measures to control access to your data and protect against unauthorized use or theft.
- Access Control: We limit access to personal information to those who need it for their job, and we regularly monitor security.
- Device Protection: We use security systems to protect your data on our devices and prevent unauthorized access.
- Data Transfer Security: When transporting or storing personal information, we take extra precautions to ensure its safety.
How Long We Keep Your Information
We keep your personal information only as long as it’s necessary for the purposes we’ve outlined. Once the information is no longer needed, we delete it promptly unless we are legally required to retain it. For example, if you’ve purchased on our website, we’ll delete your data when you cancel your account or withdraw from our services.
